This page explains how HinduAI handles digital subscription access, refund requests, duplicate billing, and support for payment-related issues.
HinduAI provides access to digital spiritual reflection, emotional support, and practical guidance through its website. Paid access is delivered digitally, and users can begin using the service after a successful payment.
Because the service is digital and access may begin immediately, refund requests are handled carefully and according to the policy below.
Payments made for HinduAI digital access are generally non-refundable once access has been activated. We do not offer refunds simply because a user changes their mind, stops using the service, or decides that the guidance is not a fit after access has been provided.
This policy helps keep the pricing simple while still allowing genuine billing issues to be reviewed.
We may review refund or adjustment requests for duplicate transactions, accidental repeated charges, clear payment processing errors, or technical problems that prevent access after payment. Approval is not automatic and depends on the details of the issue.
If approved, the refund method and timing may depend on the payment processor, bank, card network, or wallet provider involved in the transaction.
For any billing-related issue, contact support@hinduai.in. Please include the email address used on HinduAI, payment date, amount, and transaction reference if available. Do not send passwords, OTPs, full card numbers, or sensitive documents by email.
We aim to review billing messages with care. Complex issues may require additional verification before we can respond with a final decision.
HinduAI plans are one-time, fixed-duration purchases, not recurring subscriptions. Daily Pass grants 24 hours of access and Monthly grants 30 days of access from the moment of purchase; neither plan renews or bills again automatically.
Because nothing renews, there is nothing to cancel. Access simply ends automatically at the end of the paid period, and you're free to purchase again at any time if you want continued access.
Palm Reading is a separate, single-use digital purchase (currently ₹99), not a subscription and not time-boxed access. You pay once, upload a photo of your palm, and receive a written AI-generated reading within 2-3 days, delivered both by email and on the HinduAI website.
If a reading cannot be generated from your photo — for example, due to a technical error or an unclear image — you can upload a new photo and try again at no extra charge. You will not be billed a second time to retry the same purchase.
Once a reading has been successfully generated and delivered, the purchase is complete and non-refundable, in line with our general position on digital access already provided (see Section 2). We do not offer refunds because the reading did not match personal expectations, since the reading itself is the delivered product.
Each Kundli / Birth Chart generation is a separate, single-use digital purchase (currently ₹99), not a subscription. You pay once per chart, enter the birth details, and your chart is generated immediately.
If a chart cannot be generated — for example, due to a technical error — you can try again at no extra charge. You will not be billed a second time to retry the same purchase.
Once a chart has been successfully generated and delivered, the purchase is complete and non-refundable, in line with our general position on digital access already provided (see Section 2). We do not offer refunds because the chart did not match personal expectations, since the chart itself is the delivered product.
Each Kundli Matching check is a separate, single-use digital purchase (currently ₹99), not a subscription. You pay once per compatibility check between two of your saved charts, and the result is generated immediately.
If a check cannot be completed — for example, due to a technical error — you can try again at no extra charge. You will not be billed a second time to retry the same purchase.
Once a compatibility check has been successfully completed and delivered, the purchase is complete and non-refundable, in line with our general position on digital access already provided (see Section 2). We do not offer refunds because the result did not match personal expectations, since the result itself is the delivered product.
Each Numerology Report is a separate, single-use digital purchase (currently ₹99), not a subscription. You pay once per report, enter your name and date of birth, and the report is generated immediately.
If a report cannot be generated — for example, due to a technical error — you can try again at no extra charge. You will not be billed a second time to retry the same purchase.
Once a report has been successfully generated and delivered, the purchase is complete and non-refundable, in line with our general position on digital access already provided (see Section 2). We do not offer refunds because the report did not match personal expectations, since the report itself is the delivered product.
HinduAI is a digital guidance service for spiritual reflection and practical support. It does not replace medical, legal, financial, mental health, or emergency professionals. Payment for HinduAI should not be understood as a guarantee of a specific life outcome.